WorkTango reports that many organizations fail to collect employee feedback during change, risking trust and engagement.

Understanding customer feedback is important to improve products and services, enhance customer satisfaction, and drive business growth. Several customer feedback analysis tools have emerged to help ...

Understanding the company's culture or the way employees feel about the organization can be crucial to its success. While organizations have been using manual feedback gathering processes to ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Employee engagement has reached an 11-year low after declining steadily since 2020. This is ...

Julie York, a computer science and media teacher at South Portland High School in Maine, was scouring the internet for discussion tools for her class when she found TeachFX. An AI tool that takes ...

To help organizations move beyond outdated feedback tools, CallMiner has rolled out Outreach, an AI-based feedback platform. Rather than relying solely on traditional surveys, Outreach combines ...

Online shopping dominates the 2025 retail sector, with an increased number of people shifting to a more convenient, accessible, and quick way of purchasing goods. This shift brings more pressure to ...

I’m thinking about adding some new products to my retail pet supply business, but before doing so would like to get feedback from my customers as to the products they’d most like to see. What’s the ...

In many companies, an in-house IT team develops the various tech tools used by the staff to complete and manage their work. Additionally, companies that build B2B tech products often opt to “eat their ...

Every business in the B2C arena knows that personal recommendations can be a highly lucrative means of promoting a brand, service or any range of goods. People listen to the recommendations of ...

As a fifth-grade teacher and AI School Champion in the St. Vrain Valley School District, I've seen firsthand how artificial intelligence (AI) is transforming education — not by replacing teachers, but ...