Feedback is routinely requested and occasionally considered. Using feedback and doing something with it is nowhere near as routine, unfortunately. Perhaps this has been due to a lack of a practical ...

You have to take action to make customer feedback meaningful, and it starts with closed-loop follow-up. As practitioners, we are getting much better at making customer feedback operational. But as we ...

Do you want to learn how to build an actionable feedback loop for your tech startup? If so, you're in the right place. There's no denying that customer feedback is vital for the growth and success of ...

Gordon Scott has been an active investor and technical analyst or 20+ years. He is a Chartered Market Technician (CMT). Positive feedback—also called a positive feedback loop—is a self-perpetuating ...