MEMPHIS, Tenn. -- A drive-through order at a Tennessee fast food restaurant took a violent turn Tuesday. A customer angry about how long her order was taking at Burger King decided to shoot up the ...

A worker hands a bag of food to a customer in a car at a restaurant drive-thru - EAKARAT BUANOI/Shutterstock When it comes to fast food, speed is the name of the game. After all, the entire genre of ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

A recent ACSI study analyzed customers’ experience with major fast-food chains in the U.S. How do your favorites stack up? Getty/iStock Grabbing takeout has gotten more expensive, but customers’ ...