We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to ...

Anurag's interest in technology was sparked around 15 years ago when he first tried a Nokia smartphone, one of those Windows-powered devices. Having only used feature phones up until then, he was ...

The new hub also introduces a new AI-powered support assistant to help with protections on your Meta account. The brand says the tool will work “whether you need to recover your account, update ...

So you need to contact Facebook. You got locked out of your account for some reason, or you want to know how to better protect your privacy. Maybe you just need help managing a Facebook page for your ...

ST. LOUIS — On Dec. 4, Meta announced a new support hub for those with Facebook and Instagram accounts. The company said they will accomplish this with AI, and they will have "smarter, adaptive ...

Over a billion people use Facebook, which means a lot of bad actors are also on the platform trying to exploit users. They use fake accounts, bots, and other tactics to target people, which has led ...

Facebook has announced a lot of new features during this past week. Now, the company is unveiling the latest patch of updates on its efforts to build a better platform for creators and communities.

Angela McNamara's first hint that her Facebook account had been hacked was an early-morning email warning that someone was trying to log into her account. "If this is not you, don't worry, we're ...

Meta is launching a new centralized support hub for Facebook and Instagram users, the company announced on Thursday, adding that its prior support options haven’t “always met expectations.” Within the ...

A new support hub for Facebook and Instagram is beginning to appear bringing improvements to Meta's security tools across both apps. In the company’s announcement, Meta says its previous support tools ...