New employees have a lot to learn. Your timekeeping system, formal and informal codes of conduct and even where to find the bathroom are all common first-day issues. On-the-job training is a must, so ...

New-hire orientation training is a critical time for the company and the new employee. The company has the opportunity to make each new employee comfortable with the way the company does business, and ...

For a number of reasons, it’s critical that manufacturers step up to develop their own workforces, or risk being caught out in getting the staffing they need. There are any number of ways to do this, ...

We’ve all sat through an abysmal training video. When you’re trying to learn something new the last thing you want is a dull, confusing and downright insulting piece of training content that just ...

No longer a technological novelty, generative artificial intelligence (GenAI) has become a common tool for everyday academic ...

“The Army trains to fight and win” – FM 7-0, Training History is replete with examples highlighting the ability of a well-trained force to successfully confront a numerically superior threat. None is ...

Over our 20+ years of experience in contact center customer experience research, we have learned many lessons that we want to share with the industry. We invite you to join Mark Miller, contact center ...

A new study by Shanghai Jiao Tong University and SII Generative AI Research Lab (GAIR) shows that training large language models (LLMs) for complex, autonomous tasks does not require massive datasets.