If you work in SaaS, you’ve likely already been part of a conversation at your company about how your customers can benefit with increased value from your products infused with generative AI, large ...

SaaS and cloud costs are growing. The evidence is everywhere: Gartner research forecasted an increase in cloud spending of over 21% in 2023, and average spend has increased by as much as 500% in ...

Pioneer in the telecommunications industry with over 25 years of experience. Jonathan Rosenberg is the CTO and Head of AI at Five9. I work as CTO and head of AI at Five9. We serve some of the largest ...

"While SaaS tools have seemingly become indispensable for enterprises as they focus on software development to drive business value, our findings reveal critical gaps in the current model – ...

Software-as-a-service, often contracted to ‘SaaS’, benefits consumers and businesses around the world daily. As one of the three constituents of cloud computing – infrastructure-as-a-service (IaaS) ...