In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

Perhaps you’re coming out of a wave of layoffs or a down year. Maybe you’re preparing for a run of performance reviews where you have to deliver tough feedback. If you have tense conversations on the ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

Leda Stawnychko has received funding from the Social Sciences and Humanities Research Council of Canada. Anamika Choudhary does not work for, consult, own shares in or receive funding from any company ...

Managers and employees need to have meaningful conversations. In professional collaborations, the reluctance to engage in challenging conversations can unravel the threads that bind a team together.

In an ever more polarised society, how can HR teams ensure that workplace tension does not become something worse?

In today’s polarized climate, political talk seems to pop up everywhere—even at work. But while some conversations can create connection, political discussions in professional settings can carry ...

We’ve all been there: the fluorescent light flickering above, your stomach in knots, voices at the table becoming raised, including your own. Nearly everyone experiences difficult conversations at ...

Respect is a two-way street. Whether it’s between partners, co-workers, or leaders and their teams, it is fundamental to a healthy working environment and a positive professional culture. Sadly, ...

Johnny C. Taylor Jr. tackles your human resources questions as part of a series for USA TODAY. Taylor is president and CEO of the Society for Human Resource Management, the world's largest HR ...