As a small business owner, Liz understands the unique challenges entrepreneurs face. Well-versed in the digital landscape, she combines real-world experience in website design, building e-commerce ...

Niche marketplaces, such as Etsy for crafts or Zappos for shoes, thrive by catering to specific interests and building dedicated communities. Innovative models like Airbnb and Poshmark show that ...

Consumers are getting harder and harder to impress. The bar for what makes a standout customer experience (CX) is rising every year. The key is to never settle for the status quo. Shopper expectations ...

Finding creative ways to engage your customers can be the beginning of your stairway to success. However, there are now more and more ways to engage your client base thanks to a variety of platforms ...

Angie, Salsify’s AI-powered PXM assistant, was used by more than 450 customers to support over 6,000 conversations, helping teams navigate complex data mapping and configuration challenges. Total ...

If there is one trend that I am very excited about over the coming 12 months it has to be commerce through Facebook. I’m not talking about sites building a following and pushing people off to their ...

The e-commerce space may be transcending gamification and entering the retailtainment era. That’s where brands blend elements of entertainment and commerce in ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. Let’s face it, today’s retail landscape is pretty confusing. Some ...