To run a successful business, your management must effectively communicate with your staff, and your staff must effectively communicate with management. This helps to avoid misunderstandings that can ...

Navigating the world of professional services requires not only expertise in your field but also the ability to discern the intentions of potential clients. Assertiveness is an invaluable skill in ...

When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...

Collaborative and competitive communication approaches to conflict resolution are two of the five styles identified by Kenneth Thomas and Ralph Kilmann. The other three -- compromising, avoiding and ...

The purpose of communication is to share ideas and negotiate relationships. Yet many an idea and relationship have suffered as a result of our limited abilities to communicate effectively. At work in ...

There is a famous adage that says, "Say what you mean, mean what you say, but don't say it mean." Being an effective communicator is listed as one of the top skills in almost every job description, ...

Assertiveness is a popular term, and many people say they want more of it. Any self-help relationship book would be incomplete without advising the reader to be more assertive. To better understand ...

Communication allows us to express our thoughts, share information and connect with other people. From sending a quick text to chatting with a friend over coffee, you are interacting with the people ...

Making decisions isn’t one of my strengths. My default social response has always been to ‘go with the flow’. Laidback and easygoing are descriptors that repeatedly crop up in my performance reviews ...

Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Design by Evelyn Mousigian. Everyone is familiar with the concept of assertiveness: the sweet spot ...