When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...

Assertiveness in the workplace can be mistaken for aggressiveness, yet being aggressive tends to happen when you want to leave a mark. Comments about a co-worker can go too far. You get called out for ...

Navigating the world of professional services requires not only expertise in your field but also the ability to discern the intentions of potential clients. Assertiveness is an invaluable skill in ...

Drawing on more than 20 years of experience in the military, human resources, and coaching, Clay addresses a common challenge among high-performing professionals: balancing clarity and confidence in ...

There is a famous adage that says, "Say what you mean, mean what you say, but don't say it mean." Being an effective communicator is listed as one of the top skills in almost every job description, ...

A few days ago, there was a gathering where I dined with religious individuals. Conversations about life and religion naturally unfolded. A religious figure acting as the moderator was particularly ...

Leaders frequently face a familiar dilemma: remain approachable and collaborative, or drive hard for results. Assertive ...

Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...

Communication allows us to express our thoughts, share information and connect with other people. From sending a quick text to chatting with a friend over coffee, you are interacting with the people ...

Communication is one of the major skills covered in cognitive behavioral therapy. Although therapy is often with an individual, relationship problems are a common focus of treatment. Helping someone ...