Generative artificial intelligence tools can enhance people’s efficiency but that can come with a cost, reduced effort in ...

A problem statement is a powerful tool that helps businesses ask the right questions. Used properly, it can lead to efficient solutions and make problem-solving feel like a breeze. Done poorly, it can ...

The debates about remote work, hybrid work and in-office work are (still) raging—and they mostly center around productivity, performance and employee motivation. A quintessential new example of the ...

Resolving conflicts in the workplace is imperative to a healthy workplace culture. Leaving conflicts unsolved builds resentment among team members and creates a toxic environment that can be ...

Reducing the workload on caregivers and staff needs to be the priority, says one health system leader. CEOs across the healthcare industry are losing sleep thinking of ways to alleviate workforce ...

Explore how the principal-agent problem affects government efficiency, elected officials, and industry interactions, causing ...

Let me ask you something: Have you ever been absolutely stuck on a problem at work? I mean, the kind of stuck where you keep trying the same thing over and over, just hoping for a different result? It ...

School improvement plans. Walk-throughs. Academic plans. Formal observations. Faculty meetings. Too often, the required actions leaders must accomplish from year to year become acts of compliance ...

Stand-up comedy has a crowd work problem, and I don’t see it letting up any time soon. Crowd work used to be one of many tools of the trade but has gradually become the main attraction. At its heart, ...

The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.