We’ve all been there. You’re speaking to someone and even though you know they’re hearing you, you get the sense they’re not really listening. As frustrating as that can be, most us would probably ...

Have you ever heard someone say: “You might be hearing me, but you’re not listening to me”? Many individuals often interchange the words “hearing” and “listening” and mistake them for the same meaning ...

Research has shown a strong link between listening skills and leadership qualities, indicating that good listening skills improve interpersonal relationships and trust. Empirical research indicates ...

Recently, while leading an executive workshop, I provided the participants with a list of 10 communication skills. For each of the skills, I asked participants to rate their personal skill level and ...