A little over a year ago, my closest friends and I lost Dr. Jennifer Gonzales Shushereba. As is so often the case with deeply felt loss—whether that of a friend, or a grandparent, or a relationship—we ...

And for me, in my work career, what I discovered is the cost of not listening is something we don't consider whether it's a customer that we don't win or an employee leaves before they want to, could ...

At some point in most couples’ arguments one person is likely to complain to the other “You’re not listening to me!” It is most often the woman in heterosexual couples who has this complaint, and the ...