Knowing how to write a formal letter is a very important life skill. Although a lot of our day-to-day written communication is by email, text message or social media, there are many times you will ...

Many people cringe upon hearing the word “email.” It often represents the worst parts of bureaucracy — cold, formal, painfully orderly and inevitably passive-aggressive. This stereotype is misguided.

Your email messages may be less than effective for several reasons. For example, your message may get lost in the sea of competing messages, and lengthy messages may not be read entirely or carefully.