Martin O’Malley, then the governor of Maryland, ran a meeting of StateStat, the state version of the performance management program he had created as mayor of Baltimore. “Stat” management programs, ...

Washington, D.C.’s 911/311 call center. Analysis of 911 calls through the district’s performance management system resulted in the use of nurses to divert some health crisis calls away from emergency ...

The introduction of new human resources (HR) technology, combined with an evolved understanding of employee performance, has brought on a new wave of performance management for organizations across ...

Meritocracy matters. A company that rewards talent, effort, and achievement can be expected to outperform those where nepotism, systemic biases, toxic politics, and sheer incompetence are prevalent; ...

Although nearly half of organizations say a solid performance management system could significantly increase their productivity, most programs lack clarity and effectiveness, according to an Oct. 29 ...

The pulse of any organization lies not just in its products or services but in its people. At the heart of managing, developing, and retaining people is Human Resources (HR), a function that has grown ...

Every person and organization has some familiarity with performance metrics and reporting, yet how to take that experience and apply it to asset management is not straightforward. Looking at industry ...