Low staff engagement costs the global economy 8.9 trillion US dollars, or 9% of global GDP. Behind this staggering number lies a critical truth: engagement is not just a "nice-to-have" but a business ...

Employee engagement has plummeted to its lowest level in over a decade, with many companies reporting that just 21% of employees are actively engaged. At the same time, worker burnout and exhaustion ...

Post-sale customer engagement, an often-overlooked part of the customer life cycle, helps B2B companies with customer retention, loyalty, growth, and advocacy, according to a new report from Forrester ...

Forbes contributors publish independent expert analyses and insights. I cover corporate culture, employee engagement, and leadership. In a recent conversation with legendary executive coach Marshall ...

In American higher education, teaching is our business, research our currency and service our obligation. It has always perplexed me that the pursuit of higher education administration has ...

The post-pandemic digital engagement strategy for thriving health systems: 4 insights The most recent iterations of EHRs focused on value-based care and population health, but in 2020 the COVID-19 ...

We are witnessing a fundamental shift in how organizations interact with their stakeholders. Social media has rewritten the rules of engagement, turning passive audiences into vocal, empowered ...

In addition to brand strategy services and conversion copywriting, KPCopy also provides a range of other marketing solutions. These include social media management, content marketing, and search ...

An aspirant for the National Presidency of Air Transport Services Senior Staff Association of Nigeria (ATSSSAN), Comrade John Ogbe has canvassed the adoption of new strategies by aviation unions in ...

Current advertising often relies on disruptive ads and short-lived campaigns, but one YouTuber recently demonstrated that authentic purpose doesn't just feel good; it delivers measurable outcomes.