It always takes two for a phishing attack to work – an attacker to send the bait and an insider to take it. Almost every organization carries out some form of security and awareness training (SAT) to ...

Training will increase the return on your investment and make your workers more productive. Last week I was speaking with an IT manager about his company's usage of unified communications and the ...

Getting people to change the way they work is not always easy; people need to have a reason to change how they've always done things. I was recently on a call with a client and an industry analyst, ...

If there is a silver lining to the frustration caused by Microsoft’s new Ribbon menus, it is this: the company has created a new program geared to end user training of Office 2007 and Windows 7 ...

08 December 2003Out-of-the-Box Solution Combines Pre-packaged Training Content and Development Tool to Drive End-User ProductivityThe Middle East operations of PeopleSoft Inc. today announced that its ...

It's a new year, and it's time to take the next step from discussing Zero Trust to taking action with what you can do in 2024 with Zero Trust-focused end-user training, tips, tricks, and best ...

Despite widespread market adoption of Electronic Health Record (EHR) systems, provider frustration with the technology has been well documented. Many healthcare organizations have struggled to ...

The most important part of any IT project is properly training the people who will be using it. In many ways the quality of the training and the number of help desk calls it drives is the most ...

I am writing this column on my company-owned laptop while sitting on (mighty uncomfortable) bleachers in a middle-school gym waiting for my daughter’s basketball game to start. This is nothing unusual ...

New and upgraded software and gear are only as good as the training behind it. Here are five pitfalls to avoid as you work to bring your training game up to par You just rolled out Microsoft Windows ...

In today’s fast-paced organizations, end-users will sometimes try to take a shortcut. We've all been there — rushing to meet a deadline, juggling multiple tasks, or just trying to be helpful. But the ...

When outside training consultants assess ERP implementations already in progress, they act very much like doctors. First they ask the patients (in this case the CIO, project teams, HR and training ...