OpTier introduces Experience Manager to help enterprise IT managers more quickly get to the root cause of application performance management problems impacting the end-user experience. Poor ...

The IT management industry has been highly fragmented with great point products to monitor pieces of infrastructure. There are network management tools, application performance systems and a wealth of ...

HOUSTON--(BUSINESS WIRE)--BMC Software (NASDAQ: BMC), the recognized leader in Business Service Management (BSM), today announced the availability of the industry’s first non-intrusive, real-time, ...

Microsoft's UEM software leverages AI to simplify IT operations, enhance security, and improve the end-user experience across a wide range of devices and platforms. In today’s multi-device, ...

The Department of Homeland Security will release a solicitation for a potential $100 million contract to procure end user device information technology management and general services in support of ...

The bi-directional interface between AppDynamics and BMC End User Experience Management provides organizations with an integrated end-to-end solution for managing complex Java and .NET applications ...

Commentary--Enterprise applications like ERP, and CRM and SCM automate complex business processes where high levels of application performance are crucial. Yet many frustrated execs find that despite ...

Almost half (48%) of knowledge workers will be hybrid and fully remote in 2023, according to Gartner. The analyst predicted that due to high inflation, fewer employees plan to return to full-time ...

“Several years ago we saw that the dynamics of the mobile workforce and its associated work styles were going to force changes in the IT management model,” said Steve Workman, vice president of ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the last 20 years, we’ve seen a dramatic change in the way software is acquired and ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced agentic workforce management, a new, innovative extension of end-to-end AI ...