To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Employee collaboration is a cornerstone of success in the ...

Freshworks has launched Freshservice Journeys, an AI-assisted feature aimed at improving IT and employee service management by streamlining complex employee processes across various departments. This ...

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, unveiled new ...

Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. For many government agencies, ...

Study finds AI-powered personalization increases trust, engagement, and employee loyalty when used with human intent AI ...

As organizations refine hybrid work strategies, technology leaders must balance employee satisfaction and productivity with business objectives. The challenge is that hybrid work models, regardless of ...

Business leaders share insight into what they need to better communicate and collaborate internally and externally HOLMDEL, N.J., Sept. 24, 2024 /PRNewswire/ -- In a study conducted by Forrester ...

A chief financial officer walks into a room full of HR and benefits leaders… what sounds like the start of a joke was my reality at the Employee Benefit News Benefits at Work Conference last September ...

In the communications business, the artificial intelligence wars are on. As an analyst, I tend to focus on market transitions as that’s when significant share change happens. When the cloud first came ...

Have you ever been in the middle of a project and gotten stuck because you had to wait for that one piece of information from a co-worker? Have you gone into work expecting to have a progress meeting ...

Viven has emerged from stealth with an employee digital twin to improve collaboration. Viven CEO and Cofounder Ashutosh Garg explains how the real magic is the knowledge graph for linking knowledge, ...

SAN FRANCISCO, May 19, 2020 /PRNewswire/ -- Genesys®, the global leader in cloud customer experience and contact center solutions, announced it is partnering with Zoom Video Communications, Inc.