Over a decade ago, Cleveland Clinic created a video called, “Empathy: The Human Connection to Patient Care.” It walks viewers through the rooms and hallways of a busy hospital, displaying captions ...

Let’s begin with a timely question: Is technology a bridge for deeper connection or a catalyst for division? It’s the kind of query that makes even the most seasoned innovation insiders squirm. But ...

We’re witnessing a technological sea change. Artificial intelligence has moved from research labs into everyday workflows, shaping how we communicate, create, and connect. It’s writing our emails, ...

Artificial intelligence is redefining industries at an unprecedented pace—and healthcare is no exception. But as algorithms grow smarter and adoption accelerates, leaders face a pressing question: how ...

A new international study finds that people place greater emotional value on empathy they believe comes from humans—even when the exact same response is generated by artificial intelligence. Subscribe ...

New research suggests that empathy coming from a human, rather than AI, still matters to us. As artificial intelligence finds its way into healthcare, therapy, and daily emotional support chatbots and ...

Yet, these same qualities create profound risks. Emotional attachment to AI can blur boundaries, deepen dependency, and weaken human-to-human connections—especially among young people. Without careful ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Scott Brandon In the ...

Picture an AI absorbing your late-night confession—unwavering, precise, attuned to every tremor in your voice. A year ago, I described artificial empathy as a "cold, polished surface reflecting our ...

Empathy—the ability to truly feel and understand what someone else is going through—is at the heart of what makes us human. It’s what connects us, helps us build relationships with other humans, ...

A new study finds that people value empathy more when they believe it comes from a human—even if the actual response was generated by AI. Across nine studies involving over 6,000 participants, the ...