After reading indecipherable emails from acquaintances in my non-working life this week, I realized that not everyone understands the elements of writing a basic email. Consider this post a refresher ...

There’s an epidemic out there—an epidemic of bad emails. I really realized it after about the fifth time my boss commented on an email I sent her to look over: “That’s a really good email!” I hadn’t ...

Take a look at these email responses from two different agents, applicants for a position in your customer contact center. Would you give them passing grades? Would you hire them to write email to ...

Teachers and parents alike have voiced concern over whether texting, with its abbreviations, short-cuts, and odd grammar, hurts kids' writing skills. There has been little definitive research on the ...

In today’s technology-driven world, it is rare to apply for a job in person. In most cases, job applications are online. And while some businesses have a dedicated platform set up for the job ...

Creative writing is an excellent way to express yourself and stretch the limits of your imagination. In some cases, it might involve composing an email to a colleague. In other instances, it could ...