Customer relationship management (CRM) software is designed to help businesses capture leads, communicate with customers and grow revenue. While some CRM platforms offer comprehensive solutions for ...

A CRM for Outlook is a customer relationship management solution that can integrate with the Microsoft email platform. If you’re already using Outlook as an email provider, it makes sense to consider ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

In the digital age, email clients play a crucial role in initiating and maintaining connections with various people, especially in the corporate setting. Many communicate via email since it is a fast, ...

Salesforce.com quietly acquired nearly shuttered e-mail contact manager Etacts, marking the second acquisition for the cloud CRM software giant this month. Salesforce on Wednesday confirmed the Etacts ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Email marketing is a great way to reach your customers ...

Monique Danao is a highly experienced journalist, editor, and copywriter with an extensive background in B2B SaaS technology. Her work has been published in Forbes Advisor, Decential, Canva, 99Designs ...

Gmail made a tweak last night that brings better contact management to the service. When you click the “To:” or “CC:” links in front of each address field, a box pops up with your contact list. (See ...

Microsoft Outlook remains a cornerstone for managing communication, scheduling, and productivity. Whether you are new to Outlook or seeking to enhance your expertise, understanding its core features ...

Effective cloud contact center platform API management is key for smooth agent to customer communications. Learn how to do it at every stage. Cloud contact centers connect agents with customers across ...