It's the classic post-festive season scenario. Upon returning from the Christmas break, you come back to the office (or your work-from-home desk as the case may be) to an endless queue of unread ...

Communication is a two-way street. It involves the communicator and the receiver. When the information leaves the speaker, the true meaning of the message can often get lost in transmission. It’s like ...

Part of a special leadership series. Read others here. In the fast-paced world of leadership, effective communication is paramount. It bridges the gap between knowledge and action and can turn vision ...

Launched at Ignite in 2020, Azure Communication Services (ACS) is built on top of Teams’ chat and telephony features. It delivers a set of managed communications APIs much like those offered by Twilio ...

Your email messages may be less than effective for several reasons. For example, your message may get lost in the sea of competing messages, and lengthy messages may not be read entirely or carefully.