In 2007, Phil Simon was in charge of helping a large health care network upgrade to a new HR application. On the day of the upgrade, he sent long, detailed emails keeping everyone updated on his ...

In UAB’s fast-paced workplace, good, clear email communication is essential to effective performance. Whether it’s scheduling appointments, seeking approvals or collaborating with colleagues, our ...

It's the classic post-festive season scenario. Upon returning from the Christmas break, you come back to the office (or your work-from-home desk as the case may be) to an endless queue of unread ...

You might need to brush your hair to go ‘camera on’, but showing your face can forge trust. Andrew Brodsky tells us what he’s learned about digital communication Andrew Brodsky has been working from ...

Like Gen Zers, billionaire Mark Cuban isn’t a fan of phone calls. “No, I don’t do calls,” said the former Shark Tank star and ...

Litmus’ 2016 State of Email Report found email is still the preferred medium for communication with 72% respondents choosing it over other channels. During 2015 mobile open rates increased 17%, ...

We’ve all had email threads that seem to go on forever. A coworker asks for a report. You respond and ask, which report? They get more specific. You ask when they need it. The back and forth can be ...

More hybrid and remote work has increased our written communication, via email, IMs, DMs, and texting. The problem with these types of correspondence is that nonverbal cues, such as facial expressions ...

The Advantages of the Mail Merge Feature in Microsoft Word. Form letters may simplify the communication of a core message to a large group, but their obvious lack of customization can undercut... How ...

As much as the naysayers will hate to hear it, for communication and collaboration, email still reigns supreme. When I look back at my articles, reports and blogs from the past seven years, I can see ...