THIS week’s article is a guide on how teachers can apply in their classrooms the concepts discussed in the last two articles on questioning. As noted last week, the practicality of Bloom’s taxonomy in ...

Building on my article ‘Where is my inner six year old when I need them?’, using effective questioning techniques is one of the most significant key differentiators between a person with good sales ...

I recently had a conversation about effective sales calls with Wayne Turmel, manager of instruction for the sales training firm Communispond. He says that the best way to move a sales call forward is ...