When outside training consultants assess ERP implementations already in progress, they act very much like doctors. First they ask the patients (in this case the CIO, project teams, HR and training ...

For businesses that have invested in a smart enterprise resource planning system, maximizing its potential is critical to ensuring a strong return on investment. These systems are designed to ...

To Excel or not to Excel? That is the question of our times. Here, now, in the new roaring 20s, this 21 st-century dilemma vexes businesspeople of all stripes. In the early 90s, Microsoft’s Excel ...

Hartford (Conn.) HealthCare, formed through a series of mergers and acquisitions, unites a diverse group of healthcare providers. In the early stages of its formation, the health system’s five acute ...