CAMBRIDGE, Mass., March 13, 2018 /PRNewswire/ -- Pegasystems, (NASDAQ: PEGA), the software company empowering customer engagement at the world's leading enterprises, today announced Forrester Research ...
LOMBARD, Ill.--(BUSINESS WIRE)--Column Technologies, a global technology solutions provider specializing in case management, today announced that it has been named a contender by Forrester Research, ...
Does your business have customers? Do you sell products or provide services to clients? If yes, chances are that your business employs some sort of case management practices. Most business ...
Selecting the best case management software for your organization can be a complex and critical decision. To make this process easier, it's important to identify the key features you want in the ...
Newgen Software Inc., a provider of Business Process Management (BPM), Enterprise Content Management (ECM) and Customer Communication Management (CCM) platforms, today announced that it has been ...
DARMSTADT, Germany--(BUSINESS WIRE)--Software AG (Frankfurt TecDAX: SOW) today announced the expansion of its Digital Business Platform with new application development software, called webMethods ...
Case management used to be simple. A customer had a question regarding his bill, he called the contact center, an agent answered the call, accessed his account information, explained the charge, and ...
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