A woman who took a job as a 911 dispatcher to support her family as a single mom was surprised by her kids and husband reading loving messages as she made her final call before retirement. Hayley ...

After 31 years of guiding callers through their worst moments, a 911 dispatcher got one final call she will never forget. Hayley Franklin, 51, took more than 200,000 calls during her career at the ...

Add Yahoo as a preferred source to see more of our stories on Google. After 31 years of guiding callers through their worst moments, a 911 dispatcher got one final call she will never forget. Hayley ...

Family surprises 911 dispatcher during her retirement sign‑off call In Albemarle, North Carolina, 911 dispatcher Hayley Franklin is surprised by her husband and kids during her final sign‑off call ...