Customer service and call center managers can serve as reliable resources if utilized correctly. Their experience with technology and managing large groups of employees effectively can be a valuable ...

A customer has a problem at home with their HVAC system, lighting, or plumbing. The customer calls a service provider. The service call gets booked. A technician arrives at the customer’s home, ...

Zuper (https://zuper.co) is an intelligent field service management and customer engagement platform for organizations that features basic and optional customizable modules to facilitate optimized ...

Verizon Connect Reveal Field is for field service businesses with 5 to 50 employees, and comes packed with CRM features. We may receive a commission from our partners if you click on a link to review ...

VOORHEES, N.J.--(BUSINESS WIRE)--A new agreement between American Water Resources and Dispatch will help deliver faster service when customers need repairs on their water and sewer service lines, ...

BOSTON--(BUSINESS WIRE)--Dispatch, a leading field service leader and customer experience pioneer, announced today it has received a strategic investment from Vista Equity Partners (“Vista”) with ...

The Herald-Dispatch’s customer service department will remain open to assist customers with their needs. Please contact our customer service representatives Monday through Friday between 6:30 a.m. and ...

In an evolving world, where the line between the home and office is becoming increasingly blurred, the Office Shop is banking on old-fashioned customer service to set itself apart. That model has ...

With VERT, Dispatch Wrecker Service aims to tackle the issues of trust and transparency that have plagued the towing industry for years. Dispatch Wrecker Service, a provider of heavy-duty towing and ...

The Herald-Dispatch’s customer service department will remain open to assist customers with their needs. Please contact our customer service representatives Monday through Friday between 6:30 a.m. and ...