The fate of three disconnected phone calls from the Centers for Medicare & Medicaid Services could cost Humana billions of dollars. The phone calls are part of a CMS “star ratings” system that awards ...

After a dispute caused Lakeside Barbershop to lose its phone number, which it had for decades, many older customers were left unsure how to schedule an appointment. In a world where people rely on ...

Melanie Cole says she’s been starving for help for weeks, regarding getting approved for SNAP benefits. “When you go hungry, that’s not a good feeling,” Cole said. Cole told Channel 2 investigative ...