BT could face an investigation after its digital rollout left some vulnerable customers without access to a phone line.

A 15-year champion of consumer affairs, Yvette leads on telecoms content at Which?, helping consumers navigate the market and exposing bad practice. It's arguably the biggest social project since ...

This article was featured in One Story to Read Today, a newsletter in which our editors recommend a single must-read from The Atlantic, Monday through Friday. Sign up for it here. Until last month, I ...

Two years ago, T-Mobile inked a deal with SpaceX to enable network connectivity via the Starlink constellation of satellites. Late in 2024, the carrier opened registrations for beta testing its direct ...

More people who are still using telephone landlines will soon need to decide if they want to finally hang up on their service. Just last week, AT&T applied for a waiver that would allow it to stop ...