The CXPA whitepaper makes one point very clear: AI moves faster than traditional CX teams can. Without cross-functional ...

As transformation becomes continuous, enterprises must align strategy, agility, and intelligence to deliver measurable, ...

Digital transformation in healthcare is no longer an option – it's a necessity, albeit a daunting one that requires careful planning and guidance. Healthcare leaders must navigate a vast and ...

PASADENA, Calif.--(BUSINESS WIRE)--Supplyframe today unveiled new DSI Maturity Model research revealing that global manufacturers’ average digital maturity score is just 2.9 out of 5. While slightly ...

Ready for Industry 4.0? Evaluate people, processes, and then technology. Academic research expresses readiness as the state of being psychologically and behaviorally prepared. By extension, smart ...

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The sudden need for so many of us to work from home over the past several months has given a massive boost to distributed teamwork. Working patterns that had only existed on the sidelines became ...

(Editors’ note: This is the fourth of a five-part series of articles about the journey to creating an end-to-end business network that enables demand-driven supply capabilities.) The five stages of ...

FRAMINGHAM, Mass.--(BUSINESS WIRE)--By 2018, one third of the top twenty market share leaders in most industries will be significantly disrupted by new competitors (and "reinvented" incumbents) that ...

New reports reveal optimism for 2026 alongside rising pressures from technology, compliance and talent demands.

Summarizing one of the key questions from the examples of how technology is being used to support healthcare systems in China, Malaysia and the Philippines during the fight against the COVID-19 ...

Customers’ expectations, preferences, changing patterns in how and why they purchase need to be the core of any digital transformation effort. Customers’ expectations, preferences, changing patterns ...