A review of more than 1,000 studies suggests that using technology to communicate with others is better than nothing—but ...

A comprehensive review of over 1,000 studies has revealed that while technology-mediated communication is better than no ...

Start by taking a good, hard look at your digital habits. Identify the apps, sites, and services that you frequently use and ...

New Longitude survey of over 5,600 people across 16 countries highlights acceptance of automated machines is growing among consumers, but transparency is key As Artificial Intelligence (AI) chatbots ...

Humans are social beings, and it is well-established that strong relationships are good for us. Many studies show that we feel better when we're socializing than when we're alone. But some have argued ...

Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

The pandemic-induced digitization of everything has been well-documented as businesses had to shut their doors and find a different way of interacting with customers via digital initiatives. Prior to ...

This episode of the Marketing Smarts Live Show delves into the art of creating human-like interactions in B2B digital marketing. Join us as we explore ways to infuse authenticity and humanity into ...

Bank of America Corp. customers using Zelle initiated a record 1.6 billion transactions totaling $470 billion in 2024. Transaction volume increased 25%, and dollar volume 26%, last year compared to ...

Phillip Bland, global government advisor at Qualtrics, shares his view on how the NHS should approach its digital healthcare ...

Everything we do in the online environment leaves traces. Names, addresses, preferences, consumption habits—it's a plethora of data that, together, says a great deal about who we are. With the rapid ...