"Hearst Magazines and Yahoo may earn commission or revenue on some items through these links." I was chatting to a ‘Head of’ the other day, who was asking me whether I could help her solve an issue ...

"We have to talk." If you work for a company with two or more employees, these four words will strike terror in what's left ...

There’s a moment most leaders remember vividly. The conversation they replay in their head long after it’s over. The employee ...

One of the areas they particularly wanted to workshop this time was difficult conversations. Which, you won’t be surprised to ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. A new study shows that one in four of people surveyed admit they ‘dry-chat’ to deal with ...

“I’m sorry, I have something troublesome to tell you. You may not agree with it, so I’m just going to come out and say it.” Conflict, disagreement, tangled beliefs and emotions—these are some of the ...

Discover practical strategies for small and medium enterprises to enhance performance management, address underperformance, ...

At some point, almost everyone will have to work with a difficult person. Maybe it’s someone who isn’t meeting their deadlines, isn’t living up to their responsibilities, or has an abrasive ...