Microsoft on Friday announced that it will end its Desktop Analytics solution, used to assess the compatibility of Windows endpoints, applications and drivers, on "November 30, 2022." The capabilities ...

Desktop analytics is a relatively new solution with great potential to deliver value and benefits to contact centers and back-office operating departments by providing transparency into everything ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq:NICE) today announced that NICE speech and desktop analytics solutions, as well as Real Time Process Optimization, have been recently implemented by ...

The "2017 Robotic Process Automation and Desktop Analytics Product and Market Report" report has been added to Research and Markets' offering. The 2017 - 2018 Robotic Process Automation and Desktop ...

WESTFORD, Mass.--(BUSINESS WIRE)--Today, Alvaria, the world leader in enterprise-scale customer experience and workforce engagement management, announced the completion of the acquisition of the ...

Anite, a global leader in wireless network testing technology, today announced a new call trace module for its Nemo WindCatcher platform. The module enables optimization based on call trace data ...