This week, I had the opportunity to participate in a design thinking session run by professor Eugene Korsunskiy. It was wicked good. (Can you tell that I grew up in Boston?) Nowadays, it seems as if ...

Design thinking is great in concept, but there must be some planning around the execution. Recently, I wrote about how to put design thinking into action, covering what design thinking is, some of the ...

Design thinking can be a powerful approach that helps organizations break through their limiting assumptions of what is possible. It creates deep empathy and gets us out of the abstract debate over ...

The design thinking process should lead to a common, acceptable and human-centered solution that will actually benefit the most people possible. Design thinking is an exciting framework incorporating ...

Rapid prototyping processes, part of design thinking, can lead to an abundance of fresh ideas. In last week’s column, we shared how biopharmaceutical company AbbVie uses design thinking to humanize ...

In a new book, Fahrenheit 212’s Mark Payne chides companies for their approach to design thinking–and suggests a different approach. Join us at the 2014 Innovation By Design Awards and Conference for ...

When just about all business activity — both with customers and employees — was hurriedly moved to digital a few months ago, one could be forgiven for not paying close attention to the nuances of the ...

With its push to provide faster, more predictable and higher quality software, public sector IT organizations may have discounted the need for design. Eleven years ago, an Office of Management and ...