Businesses often follow a define-plan-execute method of problem solving: spend time up front rigorously defining a problem, develop a solution plan, and execute. This sounds simple enough, but ...

I am increasingly troubled by the focus on collaboration tools without a comparable focus on understanding how employees work together successfully — or why they aren’t collaborating at all. Most ...

Guess what the members of your audience are most interested in? That’s right, their problems and how to fix them. This is old news to anyone who has studied the arts of rhetoric, persuasion, and, of ...

In coaching others, I often discuss problem-solving strategies to help individuals think creatively and consider many options when they are faced with challenging situations. Problem solving 1-2 ...

Javascript is required to view this video. Cloud migrations often stumble when businesses rush in without clear goals, but taking the time to evaluate the real problem upfront can set the foundation ...

NICOLA Sturgeon could not have been clearer about the importance of education to her administration. She described school reform as her “defining mission” and promised to close the attainment gap ...

The recent spate of tragic police-involved shootings has brought to light the need for police reform in many areas of the country. It’s reasonable for the Massachusetts legislative and executive ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. Bill Clinton’s attempt to parse his way out of trouble during the Monica Lewinsky investigation (“It depends ...

Albert Einstein, the most influential physicist of the 20th century, reportedly said that if he were given one hour to save the world he would devote 55 minutes to defining the problem and five ...