Southwest Recovery Services has released a guide on third-party B2B invoice recovery for mid-market businesses, drawing on 20 years of ...

Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...

InterProse, a leading provider of web-based debt recovery software, today announced the acquisition of Beam Software, a purpose-built collections platform delivering advanced portfolio management and ...

According to the Department for Business & Trade, late payments, including overdue invoices, cost the UK economy nearly £11 billion per year and lead to the closure of 38 UK businesses per day – a ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the decade since I started building my company, Financial Cloud, I’ve worked closely with ...

Financial institutions use artificial intelligence (AI) and machine learning (ML) models to reshape debt recovery. Although you probably haven’t noticed any changes yet — these technologies are ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. Today's high interest rate environment has made it difficult for many ...

The future of debt recovery in India lies in predictive empathy A few years ago, the word “collections” would make most borrowers cringe and most lenders sigh. It evoked images of endless calls, tense ...

Banking is undergoing a huge transformation, and how debt collections operations engage customers is becoming a big issue, especially with things like BNPL schemes. Hundreds of billions of dollars ...

Dean Kaplan is President of The Kaplan Group. He writes about business debt collection, contract negotiations and provides financial advice. As a professional debt collector, I’ve heard a lot of myths ...