Coaching is the new leadership. If empowerment, ownership and innovation matters to you, consider how these 10 questions can incorporate coaching into your productivity. In The Great Game of Business, ...

Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

Working with people can be a challenge. You'll sometimes have to deal with a colleague you find difficult to interact with. Failing to manage this situation could mean you, your colleagues, and the ...

Welcome to "Ask the Program Director," a column from MedPage Today where your most pressing questions about residency -- from the application process to life as a resident -- are asked and answered.

Is there someone in your life who always seems to take things in the most negative way possible? Who is emotionally unpredictable? Who seems unable to compromise and consider other people's needs? Do ...