“I just wanted to let you know that in comparison to [competitor], your staff has delivered an exemplary service to me today.” This is an actual example of positive feedback received by DHL from an ...

In an exclusive interview with Deccan Chronicle, Sarbani Sengupta, Vice President—Customer Service, DHL Express India shares her insights on how the company is leveraging technology and human empathy ...

THE Swords-based customer service team at DHL Express, the international express services provider, has been recognised by the Contact Centre Management Association (CCMA). The company has claimed the ...

Forsta ‘HX’ (Human Experience) technology is the foundation for a new approach to supporting customers at the logistic giant’s global freight forwarding arm. DHL Global Forwarding, a division of the ...

DHL Express, the world’s leading international express service provider, has won the Gold Stevie® Award Customer Service Department of the Year 2021 in the Airlines, Distribution and Transportation ...

PLANTATION, Fla. & HEREDIA, Costa Rica--(BUSINESS WIRE)--DHL, the world’s leading international logistics provider, has recently opened an expanded facility in Heredia, Costa Rica, that will bring ...

25 November 2013 Amman, Jordan - DHL Express, the world's leading logistics service provider, recently gained international recognition for its exceptional customer service, when DHL Express Jordan ...

The already buzzing customer service floor at the DHL Express hub in Tempe is about to get busier as the company plans to hire 212 new entry-level employees in preparation for the holiday season. DHL ...

DHL Express has launched an enhanced service between Mexico and the United States for customers in the pharmaceutical and clinical research sectors through DHL Medical Express (WMX). The ...

Logistics and excitement don’t often feature in the same sentence, but in 14 years with DHL, Yung Chiun Ooi says he has rarely had a dull moment. As head of marketing and communications for ...

Increasing e-commerce demand has prompted parcel delivery giant DHL to relocate its local service center to a new, more centralized location at the Minneapolis-St. Paul International Airport. “DHL ...