As a nationwide leader in fleet maintenance, Amerit Fleet Solutions is trusted by top fleets and recognized for its extensive expertise. With over 2,000 technicians at 1,400+ locations, Amerit ...

Technological advancements are reshaping the world of sales. Innovative technologies, for example, such as generative AI or large language models, voice-to-text, the metaverse, etc., are helping sales ...

Discover how a service-oriented approach and attention to detail can drive long-term success in real estate and other industries. Adopting a customer-centric approach is essential for cultivating ...

GOTHENBURG, Sweden — Leaders from Volvo Trucks said they’re taking a customer-focused approach to achieving corporate goals for reduction of carbon emissions, including drilling down on fleets’ ...

Today’s current business climate is one of unprecedented change and a seemingly endless need for adaptation. The organizations which are charging forward and thriving—and the ones who will continue to ...

Marketing "is the whole business seen...from the customer's point of view," the legendary management consultant Peter Drucker wrote in his The Practice of Management. Drucker also noted that profit is ...

Forbes contributors publish independent expert analyses and insights. Serenity Gibbons is a business consultant who covers entrepreneurs. This article is more than 3 years old. The term “customer ...

As financial institutions worldwide battle the headwinds of tighter monetary policy and slowing economic growth, they are having to do so in an environment of increased regulatory scrutiny. This ...

Managing director Martin King talks to Property Week about reform, technology and how a customer-focused ethos is supporting its evolution. How does FirstPort see its role in driving positive change ...

One of the greatest lessons to emerge from the COVID-19 pandemic has been the importance of connection. Whether that’s our relationships with our families and friends, or with the community and the ...

Verizon Communications Inc. VZ recently announced the launch of cutting-edge AI-powered features that will transform the customer experience. Verizon Customer Champion is a standout personalized ...