Tile, known for its Bluetooth tracking devices, was recently hacked, according to a report from 404 Media. A hacker was able to gain access to Tile's internal tools that are used for processing ...

Customer experience professionals must be getting better at what they do. They define their biggest challenge as cross-functional communication across business departments, up slightly from 2023. But ...

In today’s global ecommerce landscape, parcel tracking has become more than just a convenience—it’s an essential feature for both businesses and consumers. While customers crave transparency, ...

NEW YORK--(BUSINESS WIRE)--Kustomer, the leader in AI-powered customer service, today announced two powerful new features, Tasks and Skills-Based Routing, designed to enhance internal workflow ...

It’s a simple question, but there’s often a complex answer, especially for employees at FedEx, who handle an average of 16.5 million packages a day. Today, machine learning is making getting those ...

Point-of-sale (POS) software is a digital system designed to help businesses process sales and manage transactions efficiently. It acts as the central hub where payments are completed, receipts are ...

For a decade, marketing strategy was engineered to master Google’s “messy middle.” Today, the customer’s exploration and evaluation journey has migrated from the open web (PPC, Reddit, YouTube, ...

The 5 Best Call Tracking Software (Low Spend, High Return) Your email has been sent Giving attribution to the marketing channels that bring in callers is a must for maximizing ROI. Call tracking ...

Linxup has announced the launch of its new Tool Tracking feature. This new feature expands Linxup's tracking capabilities to include lightweight tools and equipment, helping field-based businesses ...