Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

CustomGPT.ai can be integrated into Windows-based customer support systems to handle routine queries 24×7. An automated customer support offers several benefits for both businesses and customers. This ...

Okta's (NASDAQ:OKTA) stock fell about 6% premarket on Wednesday after the company said that it has found that hackers stole information on all users of its customer support system in a network breach ...

Support agents are also allegedly configured with the "minimal set of permissions required" as part of Microsoft's Zero Trust "leased privileged access" approach regarding customer information. All ...

Okta Inc. has discovered that hackers who breached its network two months ago stole information on all users of its customer support system — a scope far greater than the 1% of customers the company ...

Contrary to its earlier analysis, Okta has confirmed that all of its customer support system users are affected by the recent security incident. Identity and access management company, Okta, has ...

Okta's investigation into the breach of its Help Center environment last month revealed that the hackers obtained data belonging to all customer support system users. The company notes that the threat ...

COLORADO, US - Media OutReach Newswire - 12 November 2025 - BGEANX has introduced a comprehensive upgrade to its customer service system, including 24/7 multilingual support, a blockchain education ...

When KrebsOnSecurity broke the news on Oct. 20, 2023 that identity and authentication giant Okta had suffered a breach in its customer support department, Okta said the intrusion allowed hackers to ...

Until earlier this week, the support website for networking equipment vendor Juniper Networks was exposing potentially sensitive information tied to customer products, including which devices ...

Ayaneo intends to overhaul its customer service and is putting things on hold until it can get everything squeaky clean.