Do you want to reduce employee training time, increase training effectiveness, and help employees gain experience and confidence? While many companies still provide traditional classroom training, ...

In a world recovering from a pandemic, customer engagement is essential for the survival and long-term success of small businesses. As such, the use of interactive technologies to establish meaningful ...

There was a time when virtual reality (VR) seemed to be reserved for the video game industry. But that time has way passed, and now this concept is a real contender for being one of the most useful ...

How will customer experience be enhanced as more people explore the brave new world of the metaverse with VR devices? Without virtual reality (VR), the metaverse is simply another website, however, ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Not so long ago, the perception of immersive technologies was confined to ...

"Virtual reality training at Hydro One unlocks a world of possibilities, offering immersive experiences, practical skill development and collaborative learning for our employees," said Teri French, ...

Insurance company PNB MetLife India announced its JV partnership in India has launched what it described as the “first ever” virtual reality customer service platform in a company press release. The ...

Rajiv Srivatsa, the Co-Founder of Urban Ladder, believes the e-tailer’s bet on physical retail, when combined with digital experiences, will help grow their brand. Established in 2012, Urban Ladder is ...

Quick-service restaurants are facing two major, intertwined challenges: training and labor costs. U.S. unemployment is at a 49-year low, and competition over a diminishing pool of workers has forced ...