From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

Growing trees as a hobby in the 1970s was how DouMel Tree Farms first got started. When people started driving past the farm asking if they could cut a tree for the holidays, Melvin Cook realized his ...

A Dollar Tree customer in Malden, Massachusetts, received an on-the-spot job offer over the weekend after picking a fight with the store's manager. A video of the interaction was posted to TikTok by a ...

Dollar stores are popular due to their low prices, not because of the quality of their products. However, inexpensive doesn’t always mean cheap, and retailers like Dollar Tree are booming because they ...

JACKSONVILLE, Fla. — Bill Burwell is trying to get to the root of a problem “They were supposed to grind out the stumps and the roots?” asked Action News Jax’s Ben Becker, ”How’d that work out?” “It ...

Whether we like to admit it or not, customers can singlehandedly be the best and worst thing about working with members of the public. At the best of times, a good customer can make your active job a ...

Customer service theories and models are all about attracting customers and keeping them with your business. The key thing to aim for in this case is loyalty. Although this is called customer theory, ...