When you can track customers through your point of sale system, you can manage your relationship with your customers and improve your service. To track purchases effectively, you must be able to ...

ROTTERDAM, Netherlands--(BUSINESS WIRE)--UNILIN, a Belgian manufacturer of flooring, panels and insulation products for the home, has chosen Shippeo, a global leader and European specialist in ...

Zuper (https://zuper.co) is an intelligent field service management and customer engagement platform for organizations that features basic and optional customizable modules to facilitate optimized ...

Quiq reports 12 best practices for call centers to enhance customer service, emphasizing empathy, efficiency, agent training, ...

Sales and marketing are likely going to be harder this year, as we’re entering a new normal for business-to-business companies, especially B2B software as a service. There are a lot of things leaders ...

Discover how field service software is revolutionizing HVAC operations through improved scheduling, real-time dispatching, ...

Yaw Aning named Malomo, the service he launched for small businesses to turn their order-tracking services into branded customer experiences, as a tribute to his mother, who was a small business owner ...