If your business is like most, you probably use email for internal and external communications in sales, marketing, and even customer service. So if you want higher profitability and customer ...

The White House has launched Time Is Money, a multi-agency initiative to stop the time-consuming practices, including excessive paperwork, long hold times, and other bureaucratic hurdles, that ...

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer service experiences Survey of more than 600 U.S. consumers shows frustration ...