PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

Responsible customer service departments establish methods and techniques for gracefully handing language barriers to provide superior customer service. Language barriers may be based on speaking ...

To mark the International Day of Sign Language, Ooredoo has announced enhancements to its dedicated Sign Language Customer Service Centre, reinforcing its commitment to inclusivity and accessibility ...

One Starbucks barista sure knows how to take the extra mile and brighten a customer's day with a simple yet meaningful act. This is because she learned sign language so she could communicate with a ...

Knowing what language to use—and what language to never use—when interacting with your customers is a key part of delivering world-class customer service. For me, as a customer service consultant, ...

There is one area in particular where my recommendations have evolved over time, and that’s language. Today’s customers prefer what could be called an authentic style of customer service. In other ...

A Starbucks barista in Florida is going viral on Facebook after using sign language to communicate with a deaf costumer at the store’s drive-thru. Katie Wyble, the employee at this store in St.