PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

The money language pit The “How are you?” ping pong game The Tricky use of humor in customer service. As a customer service consultant and training designer, one thing I help my client companies to do ...

Responsible customer service departments establish methods and techniques for gracefully handing language barriers to provide superior customer service. Language barriers may be based on speaking ...

A Starbucks barista in Florida is going viral on Facebook after using sign language to communicate with a deaf costumer at the store’s drive-thru. Katie Wyble, the employee at this store in St.

LG Electronics has introduced sign language guidance at its nationwide service centers to enhance service accessibility for customers with disabilities and provide an experience of 'convenient ...