Is your room too hot or too cold? Dealing with a plumbing issue or water leak? Noticing an unusual odor, electrical problem or damage to floors or walls? Submit a Customer Service Request through ...
It makes a powerful difference in your customer service success and operational excellence to train everyone in your company to have a “default of yes, to do their part toward creating a company where ...
As you step into your room at the brand spanking new Virgin hotel in downtown Chicago, you'll find a simple telephone on the asymmetrical end table. The phone has only one button, aside from the dial ...
Need to Report a Facilities Issue? Is your room too hot or too cold? Dealing with a plumbing issue or water leak? Noticing an unusual odor, electrical problem or damage to floors or walls? The ...
Who owns customer service recordings? According to Comcast, they do, I don’t. The specific issue that raised this question for me has been resolved, but the general principle remains: When I, the ...
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