Working from home is much more commonplace nowadays than it was ten years ago. When I first started researching work at ...

During the height of the COVID-19 pandemic, almost all contact center agent jobs shifted to a work-from-home model. And now that the pandemic has basically come to an end, many of those jobs have ...

Some companies are proud of the fact they allow all or most of their workers to telecommute. And then there are other co ...

Some Gen Zers appear to be gravitating toward customer service roles for a better work-life balance. These roles can often be remote, flexible, and relatively well-paid. But they can also be stressful ...

Many employees gravitate toward the flexibility of remote jobs these days. But what if you're a recent grad with no experience? Or someone seeking a career change? Fortunately, a traditional 9-to-5 ...

The well-worn phrase 'this is the way we've always done it' is out of date for service agents' working hours. Peter Lorant of Zendesk shares why companies need to take note - and be flexible. Leaders ...

These were not real job positions for Netflix. Further, any users who tried to locate the positions outside of the false ads that promoted them, such as with a Google search, could be led to dangerous ...

If you want to work in your pajamas at odd hours of the day or night, you may be a perfect candidate for remote customer service jobs. Customer service representatives are in high demand as companies ...

These were not real job positions for Delta Air Lines. Further, any users who tried to find the positions outside of the false ads, such as with a Google search, could be led to dangerous scams. On ...

Remote work has certainly changed over the past few years. In 2019, the idea of remote work probably included sitting down for a few hours in a local coffee shop. In 2020, the picture of remote work ...

It is no secret that customer service and customer support are equally critical with respect to enhancing customer satisfaction and brand loyalty and thus increasing profitability. Due to the creation ...

Retirement doesn't mean you have to stop working. Explore 15 remote job options curated for baby boomers and embark on a ...